Professional Regulation
Stuart Forsdike is regulated by the Council for Licensed Conveyancers – licence number 10004
Lorraine Richardson is a solicitor and holds a practicing certificate in her married name of Lorraine Parkes – SRA number 152706
Website usage policy
The material on this website has been prepared to provide useful information but does not constitute legal or other professional advice and should not be considered as a substitute for legal or other professional advice on any specific case. Nothing on this site constitutes an advertisement or a binding offer to perform any legal service in any jurisdiction.
Adapt Law Limited and PCS Legal and their employees will endeavour to keep the content of this website accurate and up-to-date but do not accept any liability for any loss caused in connection with use or reliance on the contents of this website except as prohibited by law.
We are not responsible for the content of any other website, including any website through which you may have gained access to our website or to which you may gain access from our website. We do not accept any liability in connection with any such websites or links.
Cookies policy
This website uses cookies to distinguish you from other users of the website. By continuing to browse the site, you are agreeing to the use of these cookies.
Using cookies helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use information held about you to:
• provide you with information or services that you request from us or which we feel may interest you where you have consented to be contacted for such purposes,
• to provide you with marketing information where you have consented to be contacted for such purposes,
• to monitor site usage data
• to notify you about changes to our service.
We will only disclose your personal information to others in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets or If required to do so by legal obligation.
Your rights
You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us – see details in the ‘Contact us’ section.
Copyright and Intellectual Property
The copyright and other intellectual property rights in the contents of this website, including ‘Conveyancing Matters’ and ‘Conveyancing Matters’ marks, logos and brands, belong to Stuart Forsdike and Lorraine Richardson (or any licensors who have expressly licensed content to Conveyancing Matters Limited). All rights, save as expressly granted, are reserved except that:
• You are permitted to print or download extracts from this website for your own personal use provided the material is not incorporated in any other work or publication
• You may copy extracts from this website to provide to individual third parties for their own personal use provided you inform the individual that Conveyancing Matters Limited is the source of the material and that its use is subject to the terms set out on this website
• Links to this website may not be included on any other website without our prior written permission. If you are in doubt whether an item is copyright or a trade mark of Conveyancing Matters Limited please contact us for clarification.
Changes to Policies
We may change our policies from time to time. You should check these policies occasionally to ensure you are aware of the most recent version which will apply each time you access this website.
Governing Law
Our website relates only to the laws of England and Wales except as expressly stated to the contrary.
In the event of any dispute arising as a result of content posted on this website, the jurisdiction and applicable law to be invoked is that of England and Wales.
Disclaimer
We have made every effort to ensure that the all of our content (whether webinars, courses, in house training or other products) is accurate. However, any outcomes or recommendations are just our opinion as to what steps you might wish to take in practice. The contents of our products do not constitute legal advice and must not be relied upon as advice. Specific legal advice should be taken before acting on any of the topics covered.
The content of our products is solely for the benefit of those purchasing them and the material does not necessarily stand on its own.
To the extent permitted by law, neither Conveyancing Matters nor its presenters will be liable by reason of breach of contract, negligence or otherwise for any loss or consequential loss occasioned to any person acting omitting to act or refraining from acting in reliance upon the course material or presentation of the course or, except to the extent that any such loss does not exceed the price of the course, arising from or connected with any error or omission in the course material or presentation of the course. Consequential loss shall be deemed to include, but is not limited to, any loss of profits or anticipated profits, damage to reputation or goodwill, loss of business or anticipated business, damages, costs, expenses incurred or payable to any third party or any other indirect or consequential losses.
Webinars and Courses / Live Events / Subscriptions: Terms and Conditions
1. Your order constitutes a legally binding contract. You are liable for payment of all the fees due to Conveyancing Matters Limited. Your product will not be made available to you until payment in full is received.
2. Confirmation of your booking will be sent by email or post. A VAT invoice will be sent separately to you if requested.
3. Prices may be subject to change.
4. Conveyancing Matters Limited will provide confirmation of access to a live event, access to a webinar and/or a zoom invite for an on-line event before the event date
5. If webinar/s are included in the product fee:
a. you will receive access to the subscriber’s area of the Conveyancing Matters website (if a stand-alone webinar/s is part of a live event package, it will be sent within 2 weeks after the event date)
b. the webinar/s will be available to subscribers to view for the duration of their subscription. Once a subscription is cancelled all on line content will not be available to view
c. the webinar/s will not be updated once they are made available to view
6. Discount offers cannot be used in conjunction with any other Conveyancing Matters Limited promotion or offer. If you are in any doubt about the fee payable, please contact us before placing your booking on lorraine@convmatters.co.uk
7. Cancellations – you can cancel your subscription at any time but no refund of all or part of any subscription fee will be due to you on cancellation.
8. Annual individual subscribers will be permitted to attend all Conveyacing Matters Live events, if offered, during the period of their subscription
9. Annual corporate subscribers will be permitted to send a maximum of three employees to attend all Conveyacing Matters Live events, if offered, during the period of their subscription
10. Delegates may be substituted at any time at no additional cost providing written confirmation of the change of name/s is provided in writing by 4pm on the working day prior to a course or live event date
11. Conveyancing Matters Limited will have no liability and is not obliged to waive all or part of the product fee if you cannot access a webinar due to firewalls, other hardware or software issues within your organisation or failure of any system used by you
12. Nothing in these terms and conditions obliges Conveyancing Matters Limited to offer live events and if such events are cancelled or not offered, no refund of all or part of any subscription fee will be payable by Conveyancing Matters Limited
13. Any ticket or written confirmation issued by Conveyacing Matters Limited to confirm attendance at a Conveyancing Matters Live event shall have no financial value and cannot be exchanged for goods or money. It entitles the bearer to entry to the specified Conveyacing Matters Live event. In the event that the bearer cannot attend, no refunds or compensation will be given.
14. If you purchase a stand-alone ticket for a Conveyacing Matters Live event for £15 and the event does not run, your ticket fee will be refunded
15. You consent to Conveyancing Matters Limited monitoring the number of computers which access a webinar and their IP addresses in order to ensure that the access URL has not been distributed beyond those entitled to view the webinar pursuant to these terms
16. Conveyancing Matters Limited reserves its copyright in all events, webinar/s and all materials and recordings associated with them, and no licence is hereby granted for you or your organisation or others in your organisation to:
a. copy or distribute a webinar or permit viewing by those outside your organisation (whether as a commercial activity or otherwise) of a live webinar, any recording of it, or the materials associated with it, including all links to such recordings and materials that may be sent to you
b. record or distribute in any way any part of a live event
17. If the product booking includes a live event, such booking is subject to any additional rules and cancellation terms of the venue.
18. Conveyancing Matters Limited reserves the right to alter the course content, speakers or venue where necessary
19. Should Conveyancing Matters Limited have to cancel a course or live event we do not accept responsibility for travel, accommodation or other costs which may have been incurred by any delegate. Conveyancing Matters Limited will use reasonable endeavours to notify delegates of any change of venue, speaker or cancellation.
20. Any booking made with Conveyancing Matters Limited will be deemed to include your acceptance of all of the policies and disclaimers contained in this ‘Terms and Conditions’ section of the website.
Dissatisfaction
We want to offer high quality products and personal service – if at any time you are dissatisfied with an aspect of our service or products contact us on lorraine@convmatters.co.uk
Privacy Policy
This Privacy Policy relates to our use of any personal information you provide to us through this website or during the course of the provision of our services to you.
Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information. This includes the General Data Protection Regulation 2016/679 (GDPR), as implemented into UK law by the Data Protection Act 2018 (DPA).
This website contains hyperlinks to websites owned and operated by third parties. These third-party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or which is collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third parties.
Collection of information
We are committed to protecting your privacy, and collecting the minimum amount of personal information about you that is commensurate with providing you with a satisfactory service.
When you register with this website or use any of our services, we may ask for personal information about you. This can consist of information such as your name, e-mail address, postal address, telephone or mobile number or date of birth. Different web pages within this website may ask for different or additional personal information.
By providing the details requested, you enable us to provide you with the services you select or request.
Use of Information
Personal information collected about you and your activities is used primarily to assist in the processing of the task for which you visited the website or the service you requested us to provide, and the improvement of our services.
We may also periodically contact you to inform you of changes or updates to our services, or for service administration purposes (e.g. to provide you with password reminders or to notify you that your webinar licence is due to expire).
All personal information collected in the UK is held and processed in accordance with the GDPR and DPA. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.
We will keep a record of your information. It may be stored on relevant systems such as cloud systems, our website, Mailchimp, and accounting systems which are GDPR compliant.
We store sensitive data for as long as services are in progress and customers remain active clients. Email addresses provided via Mailchimp are stored until consent is withdrawn, reconsent is requested every 2 years. Information required for tax and legal requirements are held for 7 years as a requirement by law.
We keep a record of any e-mail communication you send us, so we can track any problems or concerns you’ve had.
In addition to personal information, our website may use Google Analytics to ensure we are meeting your customer needs. Google Analytics stores usage data which may include your IP address, geographical location, referral source, length of visit and page views – although a lot of this is aggregated data. The legal basis for this is legitimate interest for the basis of ensuring we are meeting customer needs.
We may process information you submit to us when you contact us for the purposes of ensuring we answer your query effectively.
Conveyancing Matters kindly requests that you do not supply any other person’s personal data to us, unless required by law or you have their explicit consent to do so.
Any personal information provided to or to be gathered by the website www.conveyncing-matters.co.uk is controlled by Adapt Law Limited, the data controller, whose registered office address is c/o Turner and Ellerby, 5 Church Street, Framlingham, Suffolk IP13 9BQ.
How we use your personal data
All the data we gather via our website or through communication with you is used to operate and expand the service we offer you and to personalise our service. How we use your personal data is dependent on the legal basis for processing your data. We are dedicated to using your personal data only for:
1. Processing your orders correctly
2. Development and expansion of the business, including examination of customers’ shopping behaviours, measurement of advertisements and product style preferences of our customers.
3. Technical management of our website.
4. Reviewing our systems
5. Providing you with information about the services we offer.
6. Letting you know about offers and news.
Legal Basis for Processing Data
Conveyancing Matters lawful basis for processing data are:
Consent – customers that consent to signing up for our newsletter, if any Legal Obligation – Tax purposes
Contract – customers that place an order with Conveyancing Matters, Adapt Law Limited or PSC Legal
You recognise that the Internet is not a 100% secure platform for communication and, accordingly, we cannot guarantee the security of any data you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.
We take reasonable precautions to safeguard your information. All personal data stored by us is kept on a server in a secure environment.
Breaches will be identified, reported, managed, and resolved according to the ICO guidelines.
How you can help us protect your data
Please bear in mind that whenever you willingly divulge personal data online in non-protected situations – for example on message forums, through email, or in chat spaces – that data can be collected and used by others. In short, if you post personal data online that is accessible to the public, you may receive unsolicited communications from other parties in return. Also remember to close your browser window when you have finished using the computer. This is to ensure that others cannot access your personal data and communications. If you share a computer with someone else or are using a computer in a public place like a library or Internet café. We cannot confirm or warrant the security of any data you communicate to us, and you do so at your own risk. Once we receive your communication, we make our best effort to ensure its security on our systems.
Disclosing Information
We do not disclose any personal information obtained about you from this website or through other means to third parties, except where we have a regulatory requirement to do so; or where we need to do so in order to complete any transaction involving third parties – e.g. when arranging for a courier company to deliver course materials or certificates.
You will be given the opportunity to remove yourself from any mailing list or similar device.
If at any time in the future we should wish to disclose personal information collected on this website to any third party, it would only be with your knowledge and consent.
We may from time to time provide information of a general nature to third parties – for example, the number of individuals visiting our website or completing a registration form, but we will not use any personal information that could identify those individuals.
Contacting Us
You have the right to ask in writing for a copy of the personal information we hold about you and to correct any inaccuracies in your personal information. You can also require us to delete your personal information or to stop processing it.
Please address requests relating to personal information and any questions about this Privacy Policy to:
The Data Protection Officer, Adapt Law Limited, c/o Turner and Ellerby, 5 Church Street, Framlingham, Suffolk IP13 9BQ